Join Our Team

Mindset

● Customer-Centred Approach: Builds and maintains trusted, professional relationships with members, partners, and stakeholders that reflect Discover Saskatoon’s values and commitment to community growth.

 ● Integrity and Accountability: Upholds transparency, professionalism, and responsibility in communication, data handling, and decision-making. 

● Collaboration: Works proactively with internal teams and external partners to align goals, share insights, and deliver consistent results and support communications and joint initiatives. 

● Adaptability: Responds effectively to evolving priorities, market changes, and operational needs while maintaining composure and focus. 

● Continuous Improvement: Actively seeks feedback and identifies ways to improve member engagement, reporting, and operational efficiency. 

● Community Engagement: Represents Discover Saskatoon with pride and enthusiasm at community and industry events, fostering goodwill and visibility. 

● Strategic Thinking: Balances relationship-building with business priorities, ensuring all actions support Discover Saskatoon’s strategic plan.

Skillset 

Sales & CRM Management 

● Pipeline Coordination: Support the full business development sales cycle by managing leads, traces, follow-ups, and conversion tracking with Discover Saskatoon’s CRM (Simpleview and CVENT). 

● CRM Integrity & Reporting: Maintain accurate, up-to-date records of lead activity, proposals, and client communications, ensuring data quality, accountability, and timely reporting. 

● Sales Enablement: Prepare bid materials, proposals, RFP responses, and supporting documentation in collaboration with Business Development and Marketing teams. 

● Performance Monitoring: Track pipeline health, deadlines, and conversion metrics to ensure sales momentum is maintained and opportunities progress effectively.

Bid Development & Event Actualization 

● Bid Coordination: Support the end-to-end bid development process, including deadline management, partner engagement, letters of support, financial documentation, and final submissions. 

● Event Servicing & Execution: Assist with the actualization of business, sporting, and major events by supporting planners and ensuring alignment between client needs and Saskatoon’s destination offerings. 

● Legacy Program Support: Contribute to Discover Saskatoon’s Legacy Program by supporting case studies, documentation, partner coordination, and the amplification of long-term event impact. Client, Partner & Stakeholder Collaboration 

● Partner Liaison: Serve as a key connection point between clients and local partners, including venues, hotels, food & beverage providers, transportation services, and community organizations. 

● Stakeholder Engagement: Support conference host committees, destination sales meetings, and partner communications to strengthen collaboration and event success. 

● Relationship Management: Help build and maintain strong working relationships with members, partners, and external stakeholders to support bid development, servicing, and long-term engagement. 

● Professional Representation: Represent Discover Saskatoon at meetings, site visits, networking events, and industry functions as required. 

● Lead Research & Qualifications: Support research, qualification, and development of new business event opportunities. 

● Market Intelligence: Provide on-the-ground support during events, FAMs, and client hosting, including transportation coordination, hospitality logistics, and issue resolution. 

● Tradeshow & Sales Mission Support: Support in-market activations, tradeshows, and sales missions through planning, logistics, scheduling, and team coordination. 

FAM Tours, Site Visits & In-Market Support 

● FAM & Site Visit Coordination: Assist with the planning, coordination, and hosting of familiarization tours and site visits, including itineraries, logistics, and issue resolution. 

● In-Market Support: Provide on-the-ground support during events, FAMs, and client hosting, including transportation. 

● Tradeshow & Sales Mission Support: Assist with contract list development and directed outreach initiatives that support pipeline growth and need-period strategies. 

Integration & Communication 

● Internal Collaboration: Work closely with Business Development, Marketing & Communications, and partner teams to ensure sales efforts are aligned with brand, content, and campaign priorities. 

● Content & Communication Support: Provide input, data, and materials to support business event communications, presentations, and industry reporting. 

● Reporting & Accountability: Support monthly, quarterly, and annual reporting requirements, ensuring timely submission of accurate sales, pipeline, and impact data.

Key Indicators 

● Sales Pipeline & CRM Performance: Maintains a minimum 95% accuracy rate across CRM records, ensuring 100% of assigned leads, follow-ups, and deadlines are actioned on time. Demonstrates consistent progression of qualified leads through the sales funnel, supporting year-over-year growth in active opportunities and bid submissions. 

● Bid execution & Event Actualization: Ensures 100% completion of assigned bid submissions, site visits, and FAM tours by meeting defined timelines, documentation requirements, and partner commitments. Contributes to increased bid competitiveness and successful event execution through coordinated servicing and stakeholder alignment. 

● Client & Partner Satisfaction: Achieves a 90% or higher satisfaction score from clients, planners, and industry partners through post-event and post-engagement feedback. Demonstrates strong relationship management, responsiveness, and effective coordination across event servicing and in-market activities. 

● Prospecting & Market Development Support: Supports pipeline growth by contributing to targeted prospecting initiatives in priority and emerging markets, resulting in measurable increases in qualified leads aligned with strategic need periods and sales priorities. 

● Reporting, Accountability & Strategic Contribution: Delivers 100% of required sales, pipeline, and impact reports on time with a minimum 95% accuracy rate. Demonstrates measurable contribution to Discover Saskatoon’s strategic priorities, including the Legacy Program, destination competitiveness, and cross-team collaboration.

Toolset 

● CRM & Sales Systems: Proficient in CRM platforms such as Simpleview and CVENT to manage business event leads, track sales pipelines, coordinate bids, and maintain accurate client and partner records 

● Proposal & Presentation Tools: Experienced with Microsoft Word, PowerPoint, and PDF tools to develop RFP responses, bid submissions, proposals, and client-facing presentations. 

● Project & Event Management: Skilled in using project management tools, shared planners, and scheduling systems to coordinate site visits, FAM tours, tradeshows and in-market activations. 

● Collaboration Tools: Uses Microsoft Teams, Outlook, and SharePoint to support cross-team collaboration, partner communication, and document management. 

● Data & Reporting: Proficient in Excel and reporting tools to track pipeline performance, generate sales and impact reports, and support data-driven decision making.

Qualifications

● 5+ years of experience in business development, sales, or event coordination, preferably in the tourism, hospitality, or event management sector. 

● A degree or diploma in business, tourism, event management, or a related field is an asset. 

● Strong understanding of the business event and meeting planning industry. 

● Proven ability to manage bids, proposals, and RFP processes. 

● Experience coordinating site visits, FAM tours, and industry tradeshows. 

● Proficiency in Microsoft Office, CRM systems (Simpleview, CVENT), and database management. 

● Strong stakeholder relationship management skills, with the ability to collaborate across multiple industry partners. 

● Excellent organizational and project management skills, with the ability to handle multiple priorities. 

● Effective written and verbal communication skills, including report writing and presentation development. 

● Ability to travel within Canada and internationally as required for site visits, tradeshows, and sales missions.

What We Offer 

Discover Saskatoon offers a comprehensive and competitive total rewards package designed to support your well-being and professional growth. Our compensation is aligned with market standards and complemented by a range of benefits and perks, including: 

● Comprehensive Benefits Plan 

● Flexible Health & Wellness Spending Account 

● Employee & Family Assistance Plan 

● 5% Matching RRSP Contributions 

● Paid Parking & Corporate Cell Phone 

● Professional Development Opportunities 

● Additional Paid Time Off 

● Exclusive Perks